Terms and Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of Bob Heath Visors Ltd.'s privacy policy / cookies policy.

License to use website

Unless otherwise stated, Bob Heath Visors Ltd. (Herein after referred to as Bob Heath Visors Ltd.) and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Bob Heath Visors Ltd.'s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Bob Heath Visors Ltd.'s express written consent.

Restricted access

Access to certain areas of this website is restricted. Bob Heath Visors Ltd. reserves the right to restrict access to other areas of this website, or indeed this entire website, at Bob Heath Visors Ltd.'s discretion.

If Bob Heath Visors Ltd. provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Bob Heath Visors Ltd. may disable your user ID and password in Bob Heath Visors Ltd.'s sole discretion without notice or explanation.

User content

In these terms and conditions, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Bob Heath Visors Ltd. a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Bob Heath Visors Ltd. the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Bob Heath Visors Ltd. or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Bob Heath Visors Ltd. reserves the right to edit or remove any material submitted to this website, or stored on Bob Heath Visors Ltd.'s servers, or hosted or published upon this website.

Notwithstanding Bob Heath Visors Ltd.'s rights under these terms and conditions in relation to user content, Bob Heath Visors Ltd. does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided "as is" without any representations or warranties, express or implied. Bob Heath Visors Ltd. makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Bob Heath Visors Ltd. does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Limitations of liability

Bob Heath Visors Ltd. will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Bob Heath Visors Ltd. has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Bob Heath Visors Ltd.'s liability in respect of any:

  • death or personal injury caused by Bob Heath Visors Ltd.'s negligence;
  • fraud or fraudulent misrepresentation on the part of Bob Heath Visors Ltd.; or
  • matter which it would be illegal or unlawful for Bob Heath Visors Ltd. to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Disclaimer statement

Whilst every effort has been made to ensure the accuracy of the information supplied herein, Bob Heath Visors Ltd. cannot be held responsible for any errors or omissions. Unless otherwise indicated, opinions expressed herein are those of the author of the page and do not necessarily represent the corporate views of Bob Heath Visors Ltd..

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Bob Heath Visors Ltd. has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Bob Heath Visors Ltd.'s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Bob Heath Visors Ltd.'s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Bob Heath Visors Ltd..

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Bob Heath Visors Ltd. and undertake to keep Bob Heath Visors Ltd. indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Bob Heath Visors Ltd. to a third party in settlement of a claim or dispute on the advice of Bob Heath Visors Ltd.'s legal advisers) incurred or suffered by Bob Heath Visors Ltd. arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to Bob Heath Visors Ltd.'s other rights under these terms and conditions, if you breach these terms and conditions in any way, Bob Heath Visors Ltd. may take such action as Bob Heath Visors Ltd. deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Bob Heath Visors Ltd. may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Bob Heath Visors Ltd. may transfer, sub-contract or otherwise deal with Bob Heath Visors Ltd.'s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions [, together with [DOCUMENTS],] constitute the entire agreement between you and Bob Heath Visors Ltd. in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with [GOVERNING LAW], and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of [JURISDICTION].

Terms & Conditions

Orders 

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.

Bob Heath Visors Ltd. reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

We appreciate your trust and business and will do what we can to fulfil your needs and retain your custom.All prices are subject to change and in certain circumstances may include postage costs. For full details, on postal charges please see the relevant page within the Information section of this site.Whilst every effort has been made to ensure the accuracy of the information supplied herein, Bob Heath Visors cannot be held responsible for any errors or omissions. We apologise for any discrepancies caused by typographical errors and reserve the right to correct them. Genuine pricing mistakes can sometimes happen on websites. We are under no obligation to supply a product to you at an incorrect (lower) price, even after we have sent an order confirmation e-mail. Bob Heath Visors Ltd are not obliged to honour the price of any product or service incorrectly marked.

All items are subject to availability. We are not obligated to carry any item that has been discontinued by a manufacturer. As any manufacturers/suppliers product lines change, our product line will also change.

Occasionally, items may not be available to ship at the time of your order. If we are unable to ship the item within 2 business days, you will be notified. You will then have the option to cancel the order or place the item on back order.

Prices UK

All products listed in this website will show the price you pay including delivery to anywhere in the mainland UK with VAT included.

Prices EU

All products listed in this website will show  the price you pay with VAT included.

Postage charges are calculated in the checkout process of the website once you choose your destination country

Prices (ROW

Postage charges are calculated in the checkout process of the website once you choose your destination country. You may be liable for local import taxes in your area based on the total order value; it is your reasonability to check with your local authorities.

Non BSI/EC05 Approved Visors

Some of the visor options that we sell are not BSI/EC-2205 approved and subsequently do not come with the relevant authentication stamp. It is your responsibility to check with the local authorities as to the legality of the visor(s) purchased. Bob Heath Visors Ltd do not recommend the use of any tinted or iridium visors at night, in poor light or bad weather conditions.

Paying for your order - Currency's

All payments are taken in GBP British Pound Sterling; please use a currency converter as an indication only. The final payment will be taken in GBP so there may be an exchange rate difference applied by your Bank after you have placed the order. Bob Heath Visors are not responsible for any difference in exchange rate value or an exchange/conversion fees.

Delivery Address details

All items are shipped to the address as supplied by the customer via the website automatically. If the address supplied is incorrect and the item therefore has subsequently not reached its destination, no replacements will be sent out until the original order has been received back to us. There will be an additional shipping charge in such circumstances to resend the order to an amended address. Any orders that go missing due to an incorrectly supplied address are the customer’s responsibility. It is the customers’ responsibility to ensure their address details are correct and correctly supplied. For security we can only ship to the registered address where the card is registered.

Refused Deliveries

As stated above, all items are shipped to the address as supplied by the customer via the website automatically. If, for any reason, a delivery is refused and returned to ourselves as ‘undelivered or uncollected’ etc, any postage charges will be the customer’s responsibility. It is the customers’ responsibility to ensure that someone is available to receive the goods or to collect them where delivery is attempted and the goods are returned/held by the delivery service. Bob Heath Visors are not responsible for shipping or reshipping charges in such circumstances.

Damaged or missing items

Please examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect items, please contact us within 48 hours of your delivery. Any non delivery of goods should be reported to us within 30 days of placing the order. For any other problem with your order, please refer to our return policy.

Linked items/Gifts

Throughout the site there are often offers where linked items/gifts can be purchased at a discounted price or are supplied at no charge. If the main item is returned for any reason, these linked items have to be returned also. If the discounted linked items/gifts are not returned or the customer decides to keep these, Bob Heath Visors Ltd reserves the right to charge the normal SRP price difference for these items.

Delivery Information

UK Delivery Information

All internet orders are processed within 1-2 working days where possible if ordered before 1pm Monday - Friday excluding public holidays (most will be same day). We offer a free standard delivery service on all UK mainland orders via the Royal Mail 48 service.

Upgraded faster delivery services can be selected on certain items (at the checkout stage of your order).
Unless a timed delivery service is selected, delivery times may vary as Royal Mail delivery times are ‘aims’ and not guaranteed. Please note we have no control over the time it takes any delivery company to deliver any item and occasionally items can be delayed. Delivery costs are quoted for mainland UK only.

UK Postage Options

·      Royal mail Standard delivery – RM48 , delivery expected within 2-4 days Monday to Saturday................FREE

·     Royal mail First class delivery –   RM24 Tracked , delivery expected within 1-2 days Monday to Saturday..........£1.95

·     Royal mail Special delivery –      RMSD1 delivery 1 working day before 1pm Monday to Friday............................£5.95

·      Courier - delivery should be within 24-48hrs Monday to Friday

EU Delivery Information

All internet orders are processed within 1-2 working days where possible if ordered before 1pm Monday - Friday excluding public holidays (most will be same day). All EU orders will be shipped using Royal mails international delivery service. Royal Mail estimate expected delivery in approximately 5-7 business days to mainland Europe but please allow up to 12 working days as items can get delayed by customs and the home delivery service in some countries can be slow at times.
Delivery costs are calculated at the checkout process once your Country has been selected. Delivery costs are quoted for mainland Europe only.

Rest of the World (ROW) Delivery Information

All internet orders are processed within 1-2 working days where possible if ordered before 1pm Monday - Friday excluding public holidays (most will be same day). All orders will be shipped using Royal mails international delivery service. Royal Mail estimate expected delivery in approximately 8-10 business days but please allow up to 12 working days as items can get delayed by customs and the home delivery service in some countries can be slow at times.
Delivery costs are calculated at the checkout process once your Country has been selected.

Custom made or Special Order Items – Certain items may be made to order or specially ordered in for you – these may take additional time to dispatch due to the additional time needed to produce or locate them. In such circumstances you will be notified as soon as possible of any delay.

Order Problems or delays - If there is a problem or query with your order, we aim to email you within 24 hours (Monday - Friday) from the time the order was placed. Please remember that if there is a problem with your order, this will often result in a shipping delay until the problem is resolved. We aim to do so as quickly as possible.

Taxes & Import Charges – Bob Heath Visors cannot be held responsible for any taxes or any other charges your country may impose for importation of your order if you are outside the European Union Free Trade Area (EFTA). Please contact your country's local custom office to check if you are liable to incur importation charges before placing your order.

Customs Information – We politely inform you that we are unable to send an item as a sample/gift or reduce the value for Customs or VAT purposes. It is an offence to falsely declare an items value for customs.

We are a small independent company and very occasionally there may be circumstances beyond our control that could possibly delay order processing or delivery, however we pride ourselves on offering the very best products, prices and service and hope that you will be very happy with your order.

BOB HEATH VISORS REFUND AND RETURNS POLICY

We promise to refund in full any goods purchased which are unwanted or otherwise and returned to us within 45 days of purchase provided that they are returned unopened, unused and undamaged, i.e. in new condition and in the originalpackaging.For all returns or warranty claims please contact us at sales@bobheathvisors.co.uk before returning for assistance, help or advice. 

All returned items should be returned as supplied complete with all packaging, tags, components and associated parts that were supplied with the order including any free items or gifts.

All returns/exchanges must include the customer's written name, address, phone number and reason for the return/exchange.

Items returned must be undamaged and in a new re-saleable condition, failing to do so could result in a repackaging/re-stocking fee of 20% (where items simply have been opened and the original packaging has been lost or damaged) or refusal of the exchange (where items have been scratched marked or damaged preventing re-sale).

Each return will be inspected to ensure these conditions are met. Upon receipt we will contact you to confirm the course of action. We aim to do this within office hours and within 24 hours of receipt. Refunds will only be made using your original payment method.

Please note the customer is responsible for all return delivery charges unless the goods are wrongly supplied or proved to be faulty. In which case, only reasonable postage costs will be refunded (not Special Delivery). For your own security and peace of mind we would recommend responsibility for returned goods lost or damathat you use a delivery service that carries insurance cover for the value of the goods with proof of delivery. We cannot and do not accept responsibility for goods lost or damaged in transit.

Mistakes and errors do occur, and we aim to make every reasonable effort to correct the problem. Your cooperation is greatly appreciated.

RETURNS FROM OUTSIDE OF EU

Please ensure to mark the customs declaration on your parcel as returned goods for refund, so that we do not incur import vat and import duty on their return.

Always include a copy of the original invoice marked as returned goods for refund.

Please note that failing to do so could result in refusal to accept the parcel back or a deduction of all the import charges from your refund.

International & European warranty: 

For all warranty claims please contact us before returning any item for assistance, help or advice. We will assist customers with warranty claims, in some cases items may not require returning but where they do they will need to be shipped to the UK for inspection or repair. In such cases, the customer may be responsible for these additional back and forth shipping charges.

Our returns address is :

Bob Heath Visors Ltd

8 Birmingham Road,

Walsall,

West midlands

WS1 2NA.

United Kingdom


Bob Heath Visors Ltd.'s details

Bob Heath Visors Ltd. is registered in England under registration number 01372663 .

Bob Heath Visors Ltd.'s registered address is: 8 Birmingham Rd, Walsall, West Midlands, WS1 2NA.

You can contact Bob Heath Visors Ltd. by email to sales@bobheathvisors.co.uk .

Credit

This document was created using a Contractology template available at www.contractology.com.